Privacy Policy
This policy explains what information Nova & Nectar collects, how we use it, and what rights you have over it. We keep it plain — no legal maze.
1. Who We Are
Nova & Nectar LLC ("Nova & Nectar," "we," "us," or "our") is a full-service marketing agency based in Fairhope, Alabama. We operate the website at novaandnectar.com.
If you have any questions about this policy, contact us at nick.fannin@novaandnectar.com or call (405) 314-4113.
2. Information We Collect
We collect information in two ways: information you provide directly, and information collected automatically when you visit our site.
Information you provide:
- Name and email address when you contact us or submit a form
- Phone number if you provide it during outreach
- Business information you share in the course of a conversation or engagement
Information collected automatically:
- IP address and approximate location (country/region level)
- Browser type, device type, and operating system
- Pages visited, time spent, and referring URLs
- Cookie identifiers (see our Cookie Policy)
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and communicate with prospective or current clients
- Provide and improve our marketing services
- Send relevant updates, case studies, or service information (you can opt out at any time)
- Analyze site traffic and improve site performance
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:
- Legitimate interests — to respond to business inquiries and improve our services
- Consent — where you have explicitly opted in to marketing communications
- Contractual necessity — to fulfill services under a signed agreement
- Legal obligation — where required by applicable law
5. Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve your experience and analyze traffic. For full details, see our Cookie Policy.
6. Third-Party Services
We may use trusted third-party services to operate our site and business, including:
- Analytics providers (e.g., Google Analytics) to understand site usage
- Email platforms to manage and send communications
- CRM software to manage client relationships
- Hosting providers (Netlify) to serve this website
These providers have their own privacy policies and are contractually required to handle your data securely. We do not authorize them to use your data for their own purposes.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you ask us to delete your data, we will do so within 30 days unless we are legally required to retain it.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you
- Correction — request we correct inaccurate data
- Deletion — request we delete your data ("right to be forgotten")
- Opt-out — unsubscribe from marketing communications at any time
- Portability — request your data in a portable format
- Objection — object to certain types of processing
To exercise any of these rights, email us at nick.fannin@novaandnectar.com. We will respond within 30 days.
9. California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at the address above.
10. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Children's Privacy
Our website and services are directed at business professionals and are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our site after changes constitutes acceptance of the updated policy.
13. Contact Us
Nova & Nectar LLC
Fairhope, Alabama, USA
Email: nick.fannin@novaandnectar.com
Phone: (405) 314-4113